How to Improve Social Media Customer Service

How to Improve Social Media Customer Service

Even if your company isn’t ready for it yet, social media is probably used by many of your customers as a way to contact businesses about products and services. Many major companies are hiring entire teams of social media specialists who are trained on how to best respond to customer service requests through Facebook, Twitter, Instagram, and other sites.

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Spencer Childress

Spencer Childress

Spencer Childress has a bachelors degree in Physics and enjoys data-driven projects. He helps Six Stories with research and website changes.